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Call Center Agent Job Offer in Dubai

  #   Title   Detail
  1   Location   Dubai
  2   Company   XAD
  3   Company Size   1 - 10 Employees
  4   Employment   Full Time
  5   Salary   2,000 AED
  6   Experience   2 Years
  7   Published Date   02-05-2019
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Job Description: 

We are looking for a young and energetic female call center agent 

Roles & Responsibilities: 

  • Making outbound calls based on the database and answer incoming calls and respond to customer’s emails. 

  • Resolving customer complaints based on the priority and fixing appointments with the team. 

  • Creating Work Orders and place customer orders in the system 

  • Identify and escalate issues to supervisors / respective teams 

  • Provide service information to customers. 

  • Research, identify, and resolve customer complaints using applicable software 

  • Process orders, forms, and application 

  • Document all call information according to standard operating procedures 

  • Follow up the customer calls where necessary 

  • Complete call logs and reports 

Requirement: 

Visa Status: Sponsorship on Husband/ Father 

Experience: 2 years as a call center agent 

Nationality: Any 

Gender: Female 

Joining: Immediately 

Skills: Handling High volume calls (Outbound & Inbound), Telephone Etiquette 

Languages: English (fluent) is must 

Interested applicants may forward your CV at jyothirmaikv1@gmail.com 

Salary: 2,000 UAE Dirhams month 

Experience: 

  • Call center: 2 years (Required) 

Education: 

  • Bachelor's (Required) 

Location: 

  • Dubai (Required) 

Language: 

  • English (Required)


Send your CV to: jyothirmaikv1@gmail.com



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Call Center Agent Job Offer in Dubai


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